Reservation Policies

Tax & Service Charges

Room rates are nightly, subject to 12% tax. Rates and state and local taxes are subject to change without notice.

Check-in Time

After 3 PM

Check-out Time

Prior to 11 AM

Visitors Policy

Guests are responsible for the visitors who are not guests of the hotel.

If guests invite visitors over, guests are subject to $500 deposit (up to 5 people) and $1,000 deposit (5 or more people).

Visitors deposit is refundable as long as no damages had been done to the property. Hotel remains the right of keeping this deposit if any damages occur.

Early Arrivals & Late Departures

If you plan to arrive early in the day and would like immediate access to your room, we recommend booking the room for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access to your guest room or suite until you depart. Should your room not be available upon arrival, we will be glad to store your luggage so you may enjoy all hotel amenities.

Room Payment 

Upon check-in, guests must provide a valid credit card and government issued photo ID. The name on the credit card and ID must match the name on the room reservation.

Minimum Age Requirement 

Guests must be at least 21 years of age to check-in to the hotel. A valid photo ID must be presented at the time of check in for age verification. Children must be supervised. 

Pet Policy

Pet are allowed with an additional charge for the pet. One-time fee of $59 per pet.

Smoking Policy

A1A Ocean Club is a 100% non-smoking facility. Smoking is not permitted anywhere within the property. The hotel will charge a $250.00 cleaning fee, placed on the guest’s card before or after check-out.

Guest Parking

Complimentary self-parking is available for hotel guests.

Deposit Information

A one-night room deposit including tax will be charged at least 7 days prior to arrival. Upon check in guests may use another form of acceptable payment for their accommodations. Deposit is not refundable .       

Cancellation Policy

All confirmed reservations not cancelled at least 7 days prior to arrival will be the responsibility of the traveler. Please provide notice of cancellation  to avoid a penalty of one night’s room price + tax. If there is no valid contact information provided by the guest, and the management cannot reach the guest, the reservation will be canceled 2 days prior to check in.

Damage to Property

The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.

Any misplaced items from the room are subject to charge to the room from which it was misplaced.

Additional Information

No sand in the showers or bathtubs. Guests must use the outside shower to rinse off prior to entering the room.

Hotel is not responsible for misuse of deck stairs or use of the deck stairs. Use deck at your own risk.

If you would like to take our quality A1A Ocean Club towels home with you, you may purchase them.

Do Not Disturb Policy

The hotel reserves the right to enter guests’ rooms at any time to maintain the safety and security of our guests, staff and property.